Privately owned and financially secure; your partner of choice for critical communications

We provide innovative omnichannel solutions for organisations across a range of industries from utilities and finance to retail and the public sector. We’re committed to managing your customer communications better to drive engagement and reduce your operating costs.

VISION
To be the UK’s trusted partner of choice for multi-channel customer communication services.

MISSION
Through innovative solutions and true partnership we will be at the forefront of customer communications which help our clients deliver superior levels of service and choice to their customers.

STRATEGY
Based on the principles of Customer Intimacy, Operational Excellence, Employee and Organisational Development and Profitable Growth, our strategy ensures that we focus on understanding the needs of our clients, operate with consistently high standards, develop the very best talent and generate revenue sustainably whilst reducing our clients’ costs.

PEOPLE

Every member of the Opus Trust Communications team is committed to developing and delivering solutions that work for you.

OUR CREDENTIALS

We’re reliable, compliant and secure. Our audit trails speak for themselves, and we’re proud of our seals of approval