ISO 9001: QUALITY MANAGEMENT
Our certified ISO 9001 Quality Management System enables us to provide products and services that consistently meet the needs of our customers. By taking a defined process approach across the company we provide industry leading solutions with a guarantee of quality and compliance.
ISO 14001: ENVIRONMENTAL MANAGEMENT
Our certified Environmental Management System (EMS) helps us to control our environmental aspects, reduce impacts and ensure legal compliance. By monitoring our impact continually, we have been able to reduce our waste products and energy use over time which supports our sustainability aims and those of our clients.
ISO 22301: BUSINESS CONTINUITY MANAGEMENT
Our certified Business Continuity Management System (BCMS) is established to ensure our company can continue to deliver an acceptable level of service in the event of any disruption. By analysing potential impact to our services, we are able to mitigate potential disruptive incidents before they occur; reducing the length and severity of any disruption to our clients’ work.
ISO 27001: INFORMATION SECURITY MANAGEMENT
Our certified Information Security Management System (ISMS) ensures that sensitive company information is managed systematically in a way that remains secure. We operate a secure site with further high security areas internally to guarantee the safety of client property at all times. Our bespoke IT system infrastructure has been designed with security as our number one priority to give peace of mind to our clients that we are protecting their customers’ data.
FSC® AND PEFC
Opus Trust Communications holds Chain of Custody certification with both the Forest Stewardship Council® and Programme for the Endorsement of Forestry Certification, and can offer sustainably sourced and traceable paper products to our clients.
JICMAIL ACCREDITED PARTNER
We are proud to be an accredited partner of JICMAIL, supporting our clients in driving exceptional customer experience through an integrated approach to communication that includes physical mail.
Occasionally we access third party data sources. These are acknowledged as follows:
Contains OS data © Crown copyright and database right 2019
Contains Royal Mail data © Royal Mail copyright
and Database right 2019
Contains National Statistics data © Crown copyright
and Database right 2019
CHEQUE PRINTER ACCREDITATION SCHEME
Opus Trust Communications is a member of CPAS (formerly APACS) and is also a Certified Bank Giro Credit (BGC) Printer. A key objective of CPAS is to ensure that the specified quality and security standards for printing cheques are maintained. All cheques for use in the clearing process in Great Britain must be produced by CPAS accredited printers.
GENERAL DATA PROTECTION REGULATION
We ensure our handling of personal data abides by the General Data Protection Regulation (GDPR). We are registered with the Information Commissioner’s Office as a data controller which means that we can process personal information to promote our goods and services and maintain our accounts and records.