We care; we’re committed and we value every client.

Our Executive Directors

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Tony Strong
Chief Executive Officer

A highly qualified business leader and board member, Tony’s previous roles include Chief Executive Officer of Parseq and Group Managing Director of Communisis. Tony has an impressive track record of delivering business transformation, raising productivity and improving quality through operational excellence.

Leading the growth strategy of the organisation, Tony and his team drive organic business growth alongside expansion through acquisition, which together underpin our ability to deliver outstanding service and innovation to our clients.

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Hayden Savage
Chief Operating Officer

Hayden has a wealth of experience in the printing industry, including many years specifically focussed on transactional mail. With involvement in implementing some of the UK’s major client onboarding programmes involving both transition and transformation, Hayden has held senior roles for multiple printing businesses.

Hayden’s passion for operational excellence and continuous improvement are key to managing Opus Trust’s strategy and driving production efficiencies.

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Christian Dickson
Chief Financial Officer

Christian is a leading C-suite commercial, financial and organisational professional having had leadership roles in the retail, manufacturing, private-equity and FMCG sectors, both in the UK and overseas.

Joining the board from Adare SEC, Christian heads up our Finance and Procurement functions.  He is dedicated to driving sustainable top and bottom line growth while in tandem ensuring we deliver the very best value for our clients and invest appropriately to support them and their future ambitions.

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Tom Prestwich
Chief Customer Officer

Tom is a champion of clients and business change. With broad experience successfully leading business units in a variety of senior roles, he currently leads our customer services teams across the group. Tom is also responsible for leading business transformation, ensuring we maximise the value and benefit from our successful acquisition strategy.

A highly people and client focused leader, Tom has a passion for delivering great service and a client focused culture across the organisation.  

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Allan Rowan
Chief Commercial Officer

With over 20 years’ experience in client relationship management and commercial growth in the sector, Allan has senior leadership experience in delivering strategic change, building best in class teams and successfully delivering ambitious growth plans aligned to business objectives.

With a passion for delivering innovative customer-led propositions, Allan and his team focus on long-term value, communication transformation and improved outcomes for our clients.

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Andrew Herd
Chief Digital and Information Officer

Andrew is an experienced technology and change leader with significant experience of financial services, mobile communications and digital product development both in the UK and overseas.

Leading our digital development strategy, Andrew heads up the technical, product development and client change teams, ensuring that our products and services evolve in line with client and market demand whilst meeting the needs of an increasingly digitally enabled customer.

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Simon Johnson
Corporate Development M&A

Simon supports the strategic and operational development of the business. With overall responsibility for mergers and acquisitions, Simon is also Finance Director for the Opus Trust Group. A Chartered Accountant with over 20 years’ experience, Simon has held a number of senior financial and management positions within wholesale, software technology and charitable environments.

Notably, Simon oversees the provision of grant funding for environmental, social welfare and arts projects through the Peter De Haan Charitable Trust.

Our Management Team

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Alan Doran
Director of Communication Solutions

Alan is a business transformation specialist with extensive experience in complex document management, business process outsourcing and omni-channel services. Enabling organisations to communicate more effectively with their customers, Alan leads the development of customer communication propositions that help to drive customer satisfaction and build advocacy whilst reducing the cost to serve.

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Chris Green
Head of Group Solutions and Pre-Sales

Chris is a specialist in customer communications management, CCM architecture, business process management, outsource programmes and the end-to-end deployment of high-volume customer communication solutions in multi-channel environments. Working closely with clients and technical teams, Chris delivers solutions that drive desired customer outcomes and business efficiencies through sustainable and effective contact strategies.

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Matt Connor
Head of Development

Acknowledged as a technical lead in omni-channel delivery, Matt is a specialist in solutions design, composition engines, systems integration and document output management. Responsible for the Document Services and IT Development teams, Matt has a deep technical knowledge plus client-side experience giving him vital understanding of the technical demands of all parties.

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Gail van Dijk
Head of Marketing and Bids

Gail and her team ensure that Opus Trust is positioned as a leading provider of customer communications management solutions. Responsible for marketing strategy, planning and delivery, Gail is a qualified practitioner in direct, digital and traditional marketing techniques. Heading up our bids team, Gail works closely with all departments to deliver responses of the highest quality.

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Mitul Rughani
Director of Finance

Mitul is widely experienced in financial control and commercial finance and is focussed on optimising our systems and processes to drive commercial effectiveness across our business. Mitul is skilled in a broad range of financial disciplines including financial planning and analysis, strategic direction, financial control, statutory accounting, operational finance, payroll, compliance, investment frameworks and working capital improvements.

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Nazma Sayani
Head of Human Resources

Nazma is a widely experienced HR professional, supporting the development and execution of a high impact people strategy aligned to business objectives. Specialising in transformational change, employee relations and policy alignment, Nazma ensures that talent is managed effectively, and that HR processes and procedures meet the evolving needs of the business.

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Ben Haynes
Head of Production

Ben heads up our round-the-clock manufacturing operation, with extensive experience in leading large operational teams through transformational change programmes. Passionate about meeting and exceeding safety, quality, efficiency and budgetary targets through effective planning and strong leadership principles, Ben has an excellent record of delivering results against client SLA and KPI objectives.

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David Walford
Head of Compliance

David is highly experienced in quality, information security, data protection, health and safety, environmental and corporate social responsibility systems. David ensures that our management systems deliver efficiency, are customer focused, operate in line with business objectives and are fully compliant. David is an experienced Lean Coach, coaching and mentoring managers and operatives on how to use process improvement tools to maximise efficiency and compliance.